Privacy Policy for Roskilde Bed & Breakfast

We process your personal data with respect and in accordance with the EU General Data Protection Regulation (GDPR) and the Danish Data Protection Act.

Data Controller

Roskilde Bed & Breakfast
Address: Sønderlundsvej 102, 4000 Roskilde
Email: roskildebedandbreakfast@gmail.com
Phone: +45 71108840

If you have any questions about how we process your personal data, you are welcome to contact us.

What Information Do We Collect?

When you contact us or make a booking, we may process the following information:

  • Name
  • Email address
  • Phone number
  • Address or city, if you provide it
  • Arrival and departure dates
  • Number of guests
  • Any information you enter in the message field

Please do not send sensitive personal data through the contact form.

Purpose of Processing

We process your information in order to:

  • Respond to enquiries.
  • Manage and confirm bookings.
  • Communicate with you about your stay.
  • Comply with legal requirements, including accounting legislation.
  • Protect our legitimate interests when managing reservations and customer service.

Legal Basis

We process your information on the following legal bases:

  • GDPR Article 6(1)(b) – processing is necessary in order to enter into or perform a contract.
  • GDPR Article 6(1)(c) – processing is necessary to comply with a legal obligation.
  • GDPR Article 6(1)(f) – processing is necessary for our legitimate interests, provided that these interests are not overridden by your interests or rights.

If we obtain your consent in specific cases, you may withdraw that consent at any time.

Retention

We retain your information only for as long as necessary.

Booking information is retained for as long as necessary to administer your stay and afterwards to the extent required by law, for example under accounting rules.

Disclosure and Data Processors

We never sell your personal data.

We may allow service providers to process information on our behalf in connection with services such as:

  • Web hosting
  • Booking systems
  • Email hosting
  • IT support
  • Accounting systems

These data processors may only process information according to our instructions and in accordance with data processing agreements where required.

Data Security

We protect your information using appropriate technical and organisational security measures to prevent unauthorised access, loss or misuse.

Your Rights

You have the right to:

  • access the information we hold about you,
  • have inaccurate information corrected,
  • have information deleted where the applicable conditions are met,
  • request restriction of processing,
  • object to processing in certain circumstances,
  • receive your information in a structured format where the rules provide a right to data portability.

If you wish to exercise any of your rights, you can contact us.

Complaints

If you believe that we are processing your personal data in violation of the applicable rules, you have the right to lodge a complaint with:

The Danish Data Protection Agency (Datatilsynet)
Carl Jacobsens Vej 35
2500 Valby
Denmark

You can find more information at www.datatilsynet.dk.

Changes to This Privacy Policy

We may update this Privacy Policy when necessary. The latest version will always be available on this website.